What Happens When an Employee Goes on Long-Term Disability?

January 29, 2024

When an employee is faced with a debilitating illness or injury that prevents them from working for an extended period, long-term disability (LTD) benefits become a crucial safety net. These benefits are designed to help replace a portion of the employee’s income during times when they are medically unable to perform their duties. Typically, long-term disability coverage kicks in after short-term disability benefits are exhausted, offering financial support for a longer duration, which, depending on the policy, can range from a few years to up until retirement age.

Navigating the transition to long-term disability involves understanding the interactions between employer-provided insurance policies and federal and state laws. Employees on long-term disability may face uncertainty regarding their job security, as long-term disability insurance mainly focuses on income protection rather than job protection. However, there are legal safeguards in place, such as the Americans with Disabilities Act (ADA) and the Family and Medical Leave Act (FMLA), which offer layers of protection against unfair termination and discrimination.

It’s important for both employers and employees to recognize the limitations and obligations within the scope of these policies and laws. For instance, under certain conditions, an employer may fill a position deemed vacant due to an employee’s absence on LTD, and there are specific stipulations under state and federal law that restrict terminating employees while they are on disability leave. Understanding these aspects ensures that both parties handle long-term disability leave appropriately and legally.

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Understanding Long-Term Disability

When an employee cannot work due to a severe health condition, navigating the intricacies of long-term disability benefits becomes crucial. This section provides detailed insights into the duration of coverage and the criteria to qualify.

Definition and Duration

Long-term disability (LTD) insurance serves as a safety net for employees who face long-lasting illnesses or injuries that severely limit their ability to work. Unlike short-term disability, which typically covers a period from a few weeks up to several months, long-term disability benefits can provide financial support for a much more extended period. These benefits usually kick in after short-term disability benefits and sick leave are exhausted, and can last from a few years to up until retirement age, depending on the policy.

In California, specific regulations prevent employers from setting a predetermined termination date based on a lengthy disability leave. Instead, the duration of LTD benefits and employment status while on leave is influenced by the individual’s policy and the nature of their contract with the employer.

Eligibility Criteria

To be eligible for long-term disability benefits, an individual generally must meet several requirements set forth by their employer’s LTD policy. Initial criteria often include a minimum period of employment and a waiting or elimination period that follows the onset of a disability or illness. The specifics can vary widely, with some policies necessitating proof of disability through stringent medical evaluations or certification by healthcare professionals.

In California, eligibility for long-term disability benefits is also shaped by legal standards that prohibit the dismissal of disabled employees under certain conditions. These protections underscore the necessity to align the LTD process with both policy provisions and state-specific legal frameworks. Understanding the nuanced eligibility criteria for LTD benefits in one’s region is critical to effectively accessing this crucial support system.

Employee Rights and Protections

When an employee goes on long-term disability, they are safeguarded by a variety of federal and state laws. These regulations are designed to provide a layer of security to ensure fair treatment in the workplace.

Legal Protections

Under the Americans with Disabilities Act (ADA), employees are entitled to reasonable accommodations for their disabilities, provided they can still perform the essential functions of their job. The ADA stipulates that employers cannot discriminate against individuals with disabilities in all employment practices, including job application procedures, hiring, firing, advancement, compensation, job training, and other terms, conditions, and privileges of employment.

In the state of California, employees on long-term disability might also benefit from the California Fair Employment and Housing Act (FEHA), which offers protections similar to the ADA but often with broader coverage and definitions of what constitutes a disability. The rights under these laws are applicable provided the employer meets the criteria, typically based on the number of employees.

Job Security and Anti-Discrimination Laws

Job security while on long-term disability can be complex and varies significantly by state and the specifics of each situation. The Family and Medical Leave Act (FMLA), for instance, allows eligible employees to take up to 12 weeks of unpaid, job-protected leave per year for specified family and medical reasons, which may include a serious health condition that makes the employee unable to work. However, this act doesn’t guarantee job protection beyond this period.

In California, the California Family Rights Act (CFRA) mirrors the FMLA and may provide additional protection. But once an employee has exhausted their leave under the FMLA/CFRA or if they are not eligible for such leaves, the employer is not necessarily required to keep the position available indefinitely. Employers do have to avoid discriminatory practices—meaning that the decision to terminate employment must not be based on the disability itself, but rather on the ability to perform essential job functions with reasonable accommodations.

The Claims Process

The claims process for long-term disability benefits involves specific steps that an employee must follow to receive assistance. Our experienced attorneys at Pisegna & Zimmerman know that each stage demands attention to detail and adherence to protocol to ensure a valid claim.

Initiating a Claim

An employee in California must proactively begin the claims process by notifying their employer or the insurance provider of their situation. It’s essential that the claim is filed within the time limits set by the policy, which can vary but often align with the period immediately following the exhaustion of short-term disability benefits.

Required Documentation

Documentation is key in supporting an employee’s claim for long-term disability benefits. This typically includes:

  • A claim form provided by the insurer or employer.
  • Medical records that confirm the disability and its expected duration.
  • Proof of salary or wages to determine benefit amounts.
  • An attending physician’s statement, which is a detailed report from the employee’s healthcare provider outlining the medical condition and its impact on the employee’s ability to work.

Approval and Denial

Once the claim and all necessary documentation are submitted, the insurer or responsible party will review the case to determine eligibility. If approved, the employee will start receiving benefits according to the policy guidelines. In the event of a denial, the employee typically has the right to appeal the decision. The appeals process should be outlined in the denial letter and followed meticulously to avoid forfeiture of benefits. 

Impact on Employment

When an employee is on long-term disability, the primary concern for both the employee and the employer involves the continuation of benefits and the conditions related to returning to work.

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Benefits Continuation

Employees on long-term disability may wonder if their employment benefits will continue during their absence. The situation varies depending on company policy and the specifics of the disability insurance plan. Often, long-term disability insurance pays a percentage of the employee’s salary. 

However, specific continuation of benefits, such as health insurance, hinges on the employer’s policies and, in some cases, on the regulations of the state, like California, which may have its own set of disability protections. Employees should consult their Human Resources department or benefits handbook for detailed information about what they can expect while on leave.

Return-to-Work Considerations

The prospect of an employee’s return to work after a period of long-term disability is subject to several factors, including the employee’s medical ability to perform their job duties and the employer’s ability to accommodate any restrictions. Employers may not hold positions indefinitely; they may have policies that dictate the length of time a job is held for an employee on long-term disability. Some employers implement a phased return-to-work program, where an employee gradually resumes their duties. In any case, communication between the employee and employer is crucial to navigate the return-to-work process successfully.


Category: Blog